What devices are compatible with the headphones?
Our headphones are compatible with most Bluetooth-enabled devices, including:
- iPhone
- Android smartphones
- Tablets
- Laptops
- Desktop computers with Bluetooth support
How do I connect the headphones to my phone?
- Press and hold the button on each headphone to turn them on.
- The headphones will automatically pair with each other.
- Open the Bluetooth settings on your phone.
- Look for “F2” in the list of available devices.
- Tap “F2” to connect.
Once paired, the headphones will automatically reconnect to your device when powered on.
Do I need to pair both headphones separately?
No. The headphones automatically sync with each other. You only need to connect to the Bluetooth device named “F2”.
Can I use the headphones for phone calls?
Yes. The built-in microphone allows you to make and receive phone calls hands-free.
Are the headphones comfortable for long periods of use?
Yes. The lightweight open-ear design is intended for extended listening sessions without the discomfort often associated with in-ear earbuds or bulky over-ear headphones.
Can I hear my surroundings while wearing them?
Yes. The open-ear design allows you to enjoy audio while remaining aware of conversations, traffic, and other important sounds around you.
Are the headphones waterproof?
The headphones feature an IPX5 water-resistant rating, making them suitable for workouts, sweat, and light rain. They should not be submerged in water.
How long does the battery last?
Battery life varies depending on volume levels and usage. Under normal use, the headphones provide several hours of playback, with additional charges available from the charging case.
How long does shipping take?
Estimated delivery times:
- Canada: 7–15 business days
- United States: 7–15 business days
- International: 10–20 business days
For additional information, please review our Shipping Policy.
What is your return policy?
We offer a 30-day return period from the date your order is delivered.
Please visit our Refund & Returns Policy page for complete details.
How can I contact customer support?
If you have questions about your order or product, please contact us at:
We aim to respond within 1–2 business days.